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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roy Baryosef

April 30, 2025

5  out of  5
rating by Roy Baryosef
"I love having insurance with State Farm especially the Winter Park branch they always answer the phone fast return your calls fast. Brie is always very helpful with any issue I have if it's returning a phone call or sending an email as fast as she can"
We responded:
"Roy, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Tony"
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Chris Shogren

April 29, 2025

5  out of  5
rating by Chris Shogren
"Great customer service 👍 Thank You 😊"
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Renee Cotton Gery

April 29, 2025

5  out of  5
rating by Renee Cotton Gery
"The most excellent people and service. I have never had auto insurance that was a such a pleasure any and every time I call and need help. I never feel dreadful when I have to call. Unlike any other times in my experience. I express my needs and they make it happen without any stress. Wonderful people and wonderful service. Thank you each and everyone of you."
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Brian Leach

April 22, 2025

5  out of  5
rating by Brian Leach
"She was very polite and took her time with me to make sure I knew what I was getting and explained everything in detail so I could understand it all."
We responded:
"Thank you for your thoughtful review; we’re delighted to hear that you appreciated her patience and thorough explanation to ensure everything was clear and understood! - Tony. "
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Always Irina

April 22, 2025

5  out of  5
rating by Always Irina
"Johnathan, the most amazing professional I have ever talked to at State Farm. We need more people like him!"
We responded:
"Thank you for your wonderful review and kind words about Johnathan; we’re thrilled to hear about your positive experience, and we’re grateful to have him on our team! - Tony. "
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Roxanne Rose

April 22, 2025

5  out of  5
rating by Roxanne Rose
"Brie has been a great help with taking care of all of our insurance needs!"
We responded:
"Thank you for your kind words and for trusting Brie to assist with all of your insurance needs; your support means so much to us! - Tony. "
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Rosemary drummond

April 20, 2025

5  out of  5
rating by Rosemary drummond
"I called the office to get a lower monthly payment for my SUV . Jerome answered the phone and he was very patient by explaining the process of what I could do and he stayed on the phone until I reviewed all the information that was sent."
We responded:
"We are so glad to hear you had a great experience. We appreciate you! - Tony"
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Jeremiah Matruglio

April 18, 2025

5  out of  5
rating by Jeremiah Matruglio
"Brie was very helpful and sweet. Was stress free and really easy to set up my insurance and offered me a better deal than previous insurance."
We responded:
"We are so glad that you had a good experience with Brie! We appreciate you. -Tony "
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Hannah Wright

April 17, 2025

5  out of  5
rating by Hannah Wright
"This is by far the best branch to get insurance through everyone.There is so kind and so helpful, Especially Brie. She gave me a call today to help give me a better deal on my insurance. The best part is that any of the hard questions that I had that most insurance companies try to distract you from, She gave me real answers that helped me make my decision. Without them I would probably be in a situation where I'm paying way more than necessary."
We responded:
"Thank you, Hannah, for your kind words and positive feedback! We're thrilled to hear that Brie and our team could assist you in finding the best insurance deal and provide clear, helpful answers to your questions. Welcome to the State Farm family. - Tony."
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Donovan Rivas

April 17, 2025

5  out of  5
rating by Donovan Rivas
"Excellent service, they worked with my financial situation and helped me get back on track with my insurance. Thank you very much."
We responded:
"Thank you, Donovan, for your wonderful review! Thank you for your business. We appreciate you. - Tony. "
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Nancy J Aldrich

April 16, 2025

5  out of  5
rating by Nancy J Aldrich
"Bree was exceptionally kind, knowledgeable and professional. Gerome was very helpful too"
We responded:
"Thank you, Nancy, for your wonderful review; we are delighted to hear that Brie provided you with exceptional service and appreciate your kind words! - Tony. "
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Sujata Mukhopadhyay

April 15, 2025

5  out of  5
rating by Sujata Mukhopadhyay
"We have auto and home insurance policies through Tony Lopez, State Farm agency. We have been very happy with their service. I called yesterday regarding some billing of auto insurance issues and Brie in customer service was extremely helpful in sorting out the issues. Thank you."
We responded:
"Sujata, thank you for sharing your positive experience with our State Farm agency. We appreciate your business! -Tony"
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jaime tordoya

April 14, 2025

5  out of  5
rating by jaime tordoya
"Oriana. Fue muy amable en su atencion, ayudandome a simplificar todo con mucho profesionalismo"
We responded:
"Thank you very much for your kind words and for recognizing Oriana's professionalism and helpfulness. - Tony. Muchas gracias por sus amables palabras y por reconocer el profesionalismo y la amabilidad de Oriana. - Tony."
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Casey V

April 10, 2025

5  out of  5
rating by Casey V
"I needed a policy for a new car and reached out—Gerone was able to help me out right away. He was incredibly fast and professional, walked me through all the details, and explained everything in a way that was easy to understand. He made sure the coverage fit exactly what I needed. The whole process was smooth and efficient. Highly recommend working with him! Thanks again Gerone!"
We responded:
"Thank you for your kind words and recommendation; we're thrilled to hear that Gerone provided such efficient and professional service. - Tony. "
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IraNita Foster

April 8, 2025

5  out of  5
rating by IraNita Foster
"I was Very Pleased with The Customer Service I Received! Very Professional And Helpful I! I Was Pleasantly Surprised!!!!"
We responded:
"IraNita, I am delighted to hear that you had such a positive experience with our customer service! Providing professional and helpful assistance to our customers is a top priority for us. -Tony"
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William Young Jr

April 4, 2025

5  out of  5
rating by William Young Jr
"Brie was able to quickly answer my questions and, as always, in very courteous and professional manner."
We responded:
"Thank you so much for your review. We are so glad you had a great experience with Brie! - Tony"
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ALBERTO MARCANO

April 3, 2025

5  out of  5
rating by ALBERTO MARCANO
"Excelente y rapida atencion."
We responded:
"Alberto, thank you so much for taking the time to leave us a five-star review! -Tony"
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Ann Muldowney

April 3, 2025

5  out of  5
rating by Ann Muldowney
"Gerone was very fast and efficient. Please to work with."
We responded:
"Thank you for your kind words; we're delighted to hear that Gerone provided you with fast and efficient service, and we appreciate the opportunity to work with you. - Tony. "
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Hershel Rice

April 2, 2025

5  out of  5
rating by Hershel Rice
"miss Bre she is awesome. Very good experience with her every time we talk and I’m a construction superintendent so I’m I stay busy like 18 to 20 buildings and I tell her stay in contact with me and she does and I just won’t give her a five star six if I can, but she is one of the best that I’ve ever dealt with in insurance She’s definitely on top of everything. Just wanted to do this survey because I really don’t never do these so for me to do it she has done a very good job, sir. And I recommend her to anybody have a good day ,thank you"
We responded:
"Thank you so much for your kind words and glowing review. We truly appreciate your recognition of Bre's dedication and hard work, and we're delighted to hear about your positive experience with her. - Tony. "
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Eric Teamer

April 2, 2025

5  out of  5
rating by Eric Teamer
"I had a very complicated situation that happened with my insurance. Someone called from ststefarm saying my coverage was cancelled for the second time. I knew something was wrong. I had just paid money to reinstate my coverage. I finally got in touch with Brie who is my main contact. She could tell something was wrong but she couldn’t see the money portion. Bri referred me to Amanda. She was the problem solver from Heaven. Amanda research my situation and found out exactly what was going on. The computer had calculated my coverage when because of the hurricane no coverage’s were supposed to be canceled. that I had no idea I was canceledCome to find out because of some back payments and billing errors. My license was even suspended. My license has never been suspended in 40 years. I had no idea this was happening however Amanda did some troubleshooting and found out exactly what was going on. Amanda even went out of her way to make sure that my suspended license situation was corrected being a retired law-enforcement officer. I really felt she was tylrying to help me. I know how difficult these things could be with insurance. This is clearly a computer error that should’ve been communicated to me however, Amanda caught it and made things much better she should get a raise. I appreciate her taking the time to research this as in most cases the customer ends up going back-and-forth to the DMV to try to correct all of this stuff Thank you Amanda. I really appreciate you and let Bri know that I appreciate her also. It is important for you guys to research what’s happening before you talk to the customer because the customer is gonna be frustrated from the beginning. Brie and Amanda are the types of employees that should always be with State Farm. Not only are they doing the job? They are really kind and efficient. Thanks again for your help and God bless. Sincerely, Eric Teamer"
We responded:
"Thank you so much, Mr. Teamer, for your detailed and heartfelt review. We are thrilled to hear that Amanda and Brie were able to resolve your complex situation and provide the support you needed. Your kind words and recognition of their dedication and efficiency mean a lot to us. Thank you for choosing us and for your continued trust. - Tony. "
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Shane Perez

March 29, 2025

5  out of  5
rating by Shane Perez
"Friendly staff. Great response time . I would happily recommend Tony Lopez State Farm"
We responded:
"Thank you so much Shane for your kind words! We're thrilled to hear that you had a positive experience with our friendly staff and prompt response time. We appreciate your business. - Tony. "
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Marsha Smedley

March 27, 2025

5  out of  5
rating by Marsha Smedley
"I called today to let them know that I was late paying because I thought I was on Auto Pay. Brie ashored me that everything was ok but decided to see if there were discounts that we were missing. She did find some! Thank you Brie!"
We responded:
"So glad to hear you had a great experience. We appreciate you! Tony"
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Francisco Aponte

March 26, 2025

5  out of  5
rating by Francisco Aponte
"Recibí un servicio excepcional de Amanda D. Fue muy profesional, puntual y atenta a cada detalle. No solo resolvió mi problema de manera eficiente, sino que también se tomó de su tiempo de explicarme el proceso y darme recomendaciones para el futuro. ¡Definitivamente la recomiendo y volveré a contar con sus servicios!"
We responded:
"Thank you for your exceptional review! We are thrilled to hear about your positive experience with Amanda. - Tony. ¡Muchas gracias por tu reseña excepcional! Nos alegra saber que tuviste una experiencia positiva con Amanda. - Tony. "
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Greg Araujo-Castillo

March 24, 2025

5  out of  5
rating by Greg Araujo-Castillo
"Excelente atención, diligente, paciente y dedicado. En momentos cuando necesitas “resolver”, el Sr Gerone Acosta ha sido un “crack”para esa mano de ayuda que necesitaba. Gracias Recomendado al 100%"
We responded:
"Greg, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Tony"
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Capt D

March 21, 2025

5  out of  5
rating by Capt D
"Thank you Brie, always on top of your game!!"
We responded:
"Thank you, Capt D! We truly appreciate your kind words. Brie is an incredible part of our team, and we're so glad to hear she provided you with top-notch service. If you ever need anything, don't hesitate to reach out. We appreciate your support! ⭐⭐⭐⭐⭐- Tony"